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Warranty

5 + 7 year warranty.

Five years on parts and seven years on the compressor, on every Breeze air conditioner installed by a verified installer and serviced once a year.

Last updated: 6 October 2026

1. Warranty period

Afri Air Waves Breeze air conditioners carry a manufacturer-backed warranty of:

  • 5 years on parts
  • 7 years on the compressor

Both periods run from the date of installation recorded when your installation voucher is redeemed.

2. Conditions

The warranty applies when all of the following are met:

  • The unit was installed by an Afri Air Waves verified installer and the installation voucher was redeemed for that unit.
  • The unit is serviced at least once every 12 months by an accredited technician, and you can show the service reports.
  • The unit has been used for its intended purpose and in line with the user manual.
  • The serial number label on the unit is intact and legible.

3. What is covered

Defects in materials or workmanship in the unit itself. If a covered part fails within the warranty period we will repair it or replace the part or, where repair is not practical, replace the unit with the same or an equivalent model.

4. What is not covered

  • Installation by anyone who is not a verified installer, or faults caused by changes made to the installation afterwards.
  • Damage from power surges, lightning, incorrect voltage, flooding, fire, pests, impact or misuse.
  • Faults caused by missed services, blocked filters or drains, or lack of basic care.
  • Consumables and wear items such as filters and remote-control batteries.
  • Cosmetic marks that do not affect how the unit works.
  • Gas top-ups, extended pipe runs, electrical work and other items the installer quoted separately.
  • Call-out and labour costs after [12] months from installation.

5. How to claim

Email info@afri-airwaves.com or use the contact form with:

  • your order number
  • the unit serial number from the barcode label
  • your installation voucher number
  • your most recent service report
  • a short description of the fault, with photos if possible

We will confirm receipt within [2] business days and arrange for an accredited technician to assess the unit.

6. Your rights under the Consumer Protection Act

This warranty is in addition to, and does not limit, your rights under the Consumer Protection Act 68 of 2008, including the six-month implied warranty of quality on goods.

Questions?

Email info@afri-airwaves.com or use the contact form.